What is mediation?

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Mediation is a voluntary dispute resolution process in which the parties and the mediator work together towards a resolution of the parties’ dispute. A trained mediator acts as a knowledgeable and impartial guide, facilitating and directing the conversation, providing structure conducive to resolving the dispute, and suggesting alternative options to overcome an impasse.  Unlike an arbitrator or judge, a mediator does not impose any decision.  Instead, the settlement decision is made by you.  At its core, the principle behind mediation is that good communication leads to successful outcomes. Mediated outcomes are often better, more creative and achieved more economically than through litigation.